How to order services
Customer sends Contractor an application for development by e-mail info@wellnuts.by. In your application you should describe an approximate list of work that should be done and specify requisites of Customer. While Customer sends e-mail in accordance with Clause 1.5 of the Contract, Customer accepts the terms of the Contract (clause 3 of Article 408 of the Civil Code of the Republic of Belarus). Contractor confirms application of Customer contacting by phone number or e-mail. In case of no confirmation of the application by Contractor within 5 (five) business days, the application is considered to be canceled.
Cost of services
The cost of services is determined by clause 7 of the Public Agreement for the performance of work on design, development and maintenance of software.
How to make a payment on an invoice
You will receive a link by e-mail. Follow this link to get to a special secure payment page of the processing system BePaid. The payment page contains an order number and an amount of payment. To make a payment you need to enter your card data and confirm the payment by clicking the “pay” button. If your card supports 3-D Secure technology, you will be suggested to undergo a quick standard verification of the card owner identity on the web-site of your bank (the bank that issued your card). Please note that after making a payment the payment confirmation will come to your e-mail (Place / link check sample – cash voucher or electronic check which will be available after the test payment). Please save the payment data. We accept payments by the following credit cards: Visa, Visa Electron, MasterCard, Maestro, Belcard. Payments by credit cards are made through the electronic payments system BePaid. The system’s payment page meets all requirements of data transmission security (PCI DSS Level 1). All the confidential data is stored in an encrypted form and maximally resistant to cracking. Access to authorization pages is carried out using a protocol that ensures secure data transmission over the Internet (SSL / TLS).
Refunds
If you have made the payment by credit card money will be refunded to the same credit card. If you want to return the previously transferred amount of money it is necessary to send us an e-mail (info@wellnuts.by). The term for receipt of funds on the card is from 1 to 30 days from the date of return by the Seller. Refund and Dispute policies are described in the Public Agreement.